sorry seems to be the hardest word

You don't need a mantra to do a magic. One magic word to me is 'sorry'. Sorry heals a broken heart, the word sorry can save your relationship/friendship and it brings back the smile on one's face. Sorry does wonders.

No matter how simple it is, many people find it difficult to do so.

I believe in saying sorry. Saying sorry doesn't make a person small. Saying sorry doesn't mean defeat. Nevertheless, narrow-minded people do think that way. How sad.

I am sooooo marah when a person who is supposed to say sorry doesn't make any effort to say so, but will keep on acting cool and treat you like nothing ever happen. Why so insensitive?

p/s : magic word doesn't seems so magic to some people, and yes, you can't help feeling foolish after saying sorry to these people.